Return & Refund Policy (Baby & Medical Supplies Store)
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must:
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Be in the same condition that you received it
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Be unused, unopened, and unworn
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Include all original tags and packaging
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Be accompanied by a receipt or proof of purchase
Due to the sensitive nature of baby and medical products, we strictly enforce these conditions to ensure hygiene and safety standards.
How to Start a Return
To initiate a return, please contact us at contact@naturalbeginnings.co.
If your return is approved, we will provide:
Note: Items sent back without prior return approval will not be accepted.
Return Address:
contact@naturalbeginnings.co.
For any questions regarding returns, feel free to contact us at contact@naturalbeginnings.co.
Damages and Issues
Please inspect your order immediately upon delivery. If your item is:
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Damaged
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Defective
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Incorrect
Contact us right away so we can evaluate the issue and resolve it promptly.
Non-Returnable Items
For health, safety, and hygiene reasons, certain items cannot be returned, including:
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Opened or used baby products (e.g., feeding bottles, pacifiers)
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Personal care and hygiene items (e.g., creams, wipes, diapers)
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Medical supplies that have been opened or used
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Perishable goods (e.g., baby food)
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Custom or personalized products
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Hazardous materials, flammable liquids, or medical gases
We also do not accept returns on:
If you are unsure whether your item qualifies for a return, please contact us before purchasing.
Exchanges
The fastest way to get the item you want is to:
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Return the original item (if eligible)
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Place a new order once your return is approved
European Union Customers
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
Items must still meet the return conditions:
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Unused
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In original packaging
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With proof of purchase
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
Please note:
If more than 15 business days have passed since your refund was approved, please contact us at contact@naturalbeginnings.co.
Your safety and satisfaction, especially when it comes to baby and medical products are our top priority. Thanks for shopping.
